Privacy Policy

At Novelty Jewellers, we respect your privacy and want you to feel confident shopping with us. This policy clearly explains how we collect, use, share, and protect your information when you visit our website www.noveltyjewellers.com.

By browsing and shopping on our site, you agree to the terms described here.

1. The Information We Collect

Personal Information

We may collect the following details when you shop, browse, or interact with us:

  • Name
  • Email address
  • Phone number
  • Shipping and billing addresses
  • Payment information (processed through secure third-party gateways)

Usage Data

We automatically collect some technical information when you use our site:

  • IP address
  • Browser type and version
  • Device type and operating system
  • Pages you visit and how long you spend on them
  • Clicks, scrolls, and other on-site interactions

Cookies and Tracking

We use cookies and similar tools to:

  • Keep your shopping cart active
  • Save your preferences (like language or location)
  • Understand how visitors use the site
  • Show content and offers that match your interests

You can change your cookie settings in your browser at any time.

2. How We Collect Information

We collect information in two main ways:

Directly from you

  • When you place an order
  • When you sign up for emails or newsletters
  • When you contact us or submit a form

Automatically

  • Through cookies, server logs, analytics tools, and tracking scripts

3. Why We Collect Your Information

We only collect the information we need to run our business and serve you better. That includes:

  • Processing and shipping your orders
  • Sending order confirmations and delivery updates
  • Helping you with support or questions
  • Showing you products that may interest you
  • Improving how our website works and looks
  • Sending promotional messages (only if you opt in)
  • Meeting legal or regulatory requirements

4. Sharing Your Information

We don’t sell your personal data. We only share it with trusted third parties that help us operate our website and deliver your orders.

Third-Party Providers

We may share information with:

  • Payment processors (to complete transactions)
  • Shipping providers (to deliver your orders)
  • Email or messaging platforms (for updates and newsletters)
  • Analytics and website tools (to help us improve your experience)

Each provider only gets what they need to perform their service.

Legal Requirements

We may share your info if we’re required to do so by law—for example, to comply with a court order, prevent fraud, or protect our business.

Business Transfers

If we ever sell or restructure our business, your information may be transferred to the new owners. If that happens, we’ll update this policy.

5. Keeping Your Information Secure

We take several steps to protect your personal information:

  • Payments are encrypted and processed by secure gateways
  • Our site uses secure server technology (SSL)
  • Access to your information is limited to authorised staff only
  • We do not store your credit card details

To help protect your own data, always choose strong passwords and avoid sharing account details with anyone.

6. Your Rights

You have control over your personal information. You can:

  • Access the data we have about you
  • Update or correct inaccurate details
  • Delete your account or information (unless we need it for legal reasons)
  • Withdraw consent for marketing or newsletters
  • Opt out of cookies and tracking (via browser settings)

To make a request, email us at services@noveltyjewellers.com.

7. Cookies and Tracking Tools

We use both session cookies (which disappear when you close your browser) and persistent cookies (which stay on your device for a set time). These help with:

  • Remembering your cart or login status
  • Understanding how visitors move through the site
  • Showing relevant content or ads

You can turn off cookies in your browser, but parts of the site might not work correctly if you do.

8. Children’s Privacy

Our site is for users aged 18 and older. We don’t knowingly collect personal information from children. If you’re under 18, please ask a parent or guardian for help using our website. If we find out we've collected data from a minor, we’ll remove it. Parents can contact us to request deletion at services@noveltyjewellers.com.

9. Updates to This Policy

We may change this Privacy Policy as our business evolves. If we make any major changes, we’ll post them clearly on our website. You can always check this page to see the latest version.

Last updated: 22/07/2025

10. Contact Us

If you have any questions or concerns about how your information is used, or you’d like to request changes, please contact us at services@noveltyjewellers.com.

11. Compliance with Laws

We follow applicable privacy laws, including India’s data protection guidelines. If needed in the future, we will adapt our policies to stay compliant with global laws like the GDPR or CCPA.